Delete Account

KAETAO

Last updated: September 24, 2026

KAETAO lets you request deletion of your account and associated data directly within the app. Follow the steps below to delete your account.

How to Delete Your Account

  1. Open the KAETAO app
  2. Tap the "Settings" tab at the bottom of the screen
  3. Scroll down to the "Account Actions" section
  4. Tap "Delete Account"
  5. Tap "Delete" in the confirmation dialog

Data That Will Be Deleted

When you delete your account, we start deletion of the following account data. If the process does not complete because of a network error or another issue, contact us using the details below.

Type of Data Deletion Timing
User account (display name, authentication information) Deletion processed at account deletion
Registered item data (names, exchange intervals, etc.) Deletion processed at account deletion
Exchange records Deletion processed at account deletion
Restore code (authentication code) Deletion processed at account deletion
Alexa link code Automatically invalidated after expiration (10 minutes)
Please note: Account deletion cannot be undone. Data cannot be recovered after deletion. If you belong to a family group, the group's shared item data will remain with the group.

Data That Is Retained

The following data may remain after account deletion:

Contact Us

For inquiries regarding account deletion, please contact us at:

10HALF LLC
Email: support@10half.jp